Services

As a Network Integrator working with Cisco for two decades, Focus has been at the forefront of technology, delivering some of Cisco’s most complex and first ever deployments, worldwide. Our investment, technical capability and Managed Services are dedicated to Cisco technology, and this is what sets us apart from the industry.

When it comes to complex deployments, we’re great believers in going back to basics. Whether it’s a long term multinational project or a fast turnaround domestic deployment everything starts with meticulous planning.

PRINCE2 and ITIL methodologies ensure our projects operate within strict service levels, run to time and come in on budget. Every deployment is run through our central NOC, benefits from Global Contract Management and enjoys our Global Support Services. And everything’s agreed up front. In granular detail. So you can invest with confidence.

If it can be pre-built and pre-configured offsite it will be – making installation and testing is an efficient, assured and risk-free process.

However complex, and wherever in the world, we’ll take the stress out of delivery.

Managed Services

As a Cisco Managed Service Partner, Focus offers a range of services to keep your networks protected, resilient and always available from Fully-Managed to Co-Managed.

Focus’ Service Desk currently supports over 32,000 Cisco devices, manages over 21,000 devices worldwide, and over 60,000 hosted telephony devices through our cloud-based management platform and Co-Managed services.

Providing advance monitoring and round-the-clock support for cloud and on-premise environments, our Network Operations Centre incorporates a 24×7 service desk, planned configuration changes, innovative risk mitigation and disaster recovery.

Built on ITIL best practices, our vendor-backed service offerings deliver true business continuity, 365 days a year, globally, so you can focus on driving your business forward, rather than worrying about keeping the lights on.